Protecting your private information is our priority.

This statement of Privacy applies to GD mobile and desktop products and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to GD include, (GD) General Devices, CAREpoint, e-Bridge and other GD product solutions. By using a GD application or product solution, you consent to the data practices described in this statement.


Collection of your information 

Most companies on the web use cookies (or other similar technological tools). Cookies are small text files a website uses to recognize users and are typically placed on your computer, mobile phone, or other devices by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you or that, in some cases, can be read by a third party domain. Pixels are small blocks of code on web pages that do things like allow another server to measure viewing of a webpage and often are used in connection with cookies.

We use technologies like cookies, pixels, web beacons, and similar technologies to collect or receive information from you and your computer, and use that information for measurement purposes and to facilitate the delivery of content or advertisements that we believe may be of interest to you.

We may also record information about your use of our site so that we can provide a continuous and more personalized experience for you, including for one or more of the following purposes: to help identify visitors; assess usage patterns; identify preferences; control the display of ads; diagnose problems with our servers; gather demographic information; analyze trends and usage patterns; conduct research; deliver editorial content; record registration and personalized information; and otherwise administer our products and services.

We use the information we obtain from or concerning you or your computer or device to provide products and services, fulfill your requests, improve our products and services, personalize and tailor your experience on our web properties, operate our business, and understand how users are engaging with us.

We may also collect information about how visitors use our sites, including the number of visitors, the websites that referred them to our websites and the pages that they visited on our websites. We use this information to compile reports and to help us improve our websites, for example, to understand how visitors use our site and by ensuring that users find what they are looking for easily.

The ETA Tracking feature of the e-Bridge app allows hospitals to view the location and ETA of inbound ambulances in real time.  This location data is only available when the ambulance user creates an alert with the Tracking feature enabled and is automatically disabled when the ambulance arrives at the hospital.  And the GPS Location feature allows sent messages to be geotagged with the user’s current location when enabled. 

No information that is collected from our applications such as CAREpoint and e-Bridge will be shared or sold to 3rd parties.

To opt-out of having ads delivered to you based on information we collect, visit the following links:


You can also control how ads are delivered to you via these links:


Also refer to your browser or device’s help material to learn what controls you can often use to remove or block cookies or other similar technologies or block or remove other data stored on your computer or device (such as by using the various settings in your browser).


Information Collected on Third Party Sites

If you register for events or webinars provided by us, we may receive information about you from the service providers that host or process registration for these programs or that provide other services to support these programs (such as technical support). By registering for or attending our events or webinars, you specifically consent to the receipt of these e-mail or text message communications. If you do not want to receive emails, text messages or other communications from us, please notify us by email. We may use that information to communicate with you about new or existing products and services or special offers. For example, we may periodically send promotional materials or notifications related to our products and services to the email address you provided during registration. You may unsubscribe to any of our e-mail updates by following the unsubscribe instructions in the body of any message, or by contacting us.


Disclosure of Information to Third Parties

We do not disclose information from or concerning you or your computer or device to third parties such as third-party advertisers, ad networks, or providers of analytics tools. By visiting, accessing, attending or using our website or events, you consent to the disclosure of your information to GD for marketing purpose. If you attend a GD event hosted by a third-party, that third-party provider may capture your information and use it or re-distribute it for marketing purpose. This Privacy Policy does not apply to the policies or practices of any of these third parties.


Changes to the Privacy Policy

We retain the discretion to amend or modify this Privacy Policy from time to time. Use and disclosure of information we obtain is subject to the later of: (1) the Privacy Policy in effect at the time such information is collected or (2) any subsequent Privacy Policy of which you have notice. If we make material changes to the way we collect, use or disclose Personally Identifying Information, we will notify you by posting a clear and prominent announcement on our site or through a direct communication. Your continued access to or use of our site following notice of material changes to this Privacy Policy shall constitute consent to any amendments and/or modifications. Your use of our site is entirely voluntary, and you may discontinue use of our site at any time.

How to Contact Us

We welcome any questions or comments you may have regarding this Privacy Policy or its implementation. Any such questions or comments should be submitted via the “Contact” link above.


GD FDA Statement:

GD (General Devices) is committed to comply with the U.S. Food and Drug Administration (FDA) requirements. GD has implemented policies, processes and procedures designed to ensure compliance with FDA regulations, and rules.

As a medical device developer, GD is registered as a manufacturer and complies with the FDA’s Center for Devices and Radiological Health (CDRH) regulations for medical device manufacturers 21 CFR 820, and current Good Manufacturing Practices (cGMPs) 21 CFR 110. As such, GD’s facilities, processes and systems are inspected by the FDA regularly.
GD FDA Establishment Registration Number: 2244646


GD HIPAA Statement:

GD (General Devices) is committed to comply with the U.S. Department of Health and Human Services (HHS) Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy, Security, and Electronic Transaction standards. GD has implemented policies, processes and procedures designed to ensure compliance with Federal and State information security laws, regulations, and rules.

As GD (General Devices) devices and systems typically connect to hospital (Covered Entities) IP/data networks and may involve the transmission, exchange, or management of data which may contain electronic Protected Health Information (ePHI); GD’s data management design and practices are compliant to the HIPAA Security Rule (45 CFR 160, and Subparts A and C of 164), and the HITECH Act of 2009 as applicable to our business and offerings. Integrating Administrative, Physical and Technical Safeguards (required by the Security Rule), our company, products, and messaging and communication platforms are geared with the intent to protect the confidentiality of ePHI.


  • AES encryption while the info is sitting in the app at rest and while being transmitted.
  • A closed network. Messages cannot be moved out of GD e-Bridge via email, text or uploading to social media.
  • Information is not saved on the mobile devices file manager or photo gallery.
  • The GD e-Bridge administrator can limit who can send messages to whom thus preserving the chain of custody of patient information.
  • Messages can be configured to auto delete as soon as 60 seconds.
  • The app can be password protected requiring a secure login each time it is opened to prevent unauthorized use.