The Next Generation of Pre-Hospital and EMS Communication

CAREpoint: An Innovative Workstation

The CAREpoint Emergency Department Workstation facilitates seamless communication between EMS and ED teams, enhancing patient care delivery. It consolidates communication data into an easy-to-use system, promotes mobility for seamless call handling, automates reporting and recording, and ensures IT-friendly network security. This all-in-one SolaaS platform is indispensable for modern prehospital care.

What Does the Data Say About CAREpoint?

CAREpoints installed
0 +
Saved annually on repairs to antiquated communications at Providence Holy Cross Medical Center
$ 0
Saved annually in forms at AMITA Health St. Joseph Hospital
$ 0
Improvement in door-to-physician time at Southeast Health Medical Center
0 %
Door-to-needle time at Banner Bowell Medical Center
0 -min

Who Benefits from an Emergency Department Workstation?

CAREpoint for EMS

Enhanced and consolidated communication between EMS and hospital teams ensure easier case handoffs, efficiency, and improved patient care.

CAREpoint for Hospitals

Ease of use and enhanced mobility improve call handling, reducing missed calls and ensuring seamless patient handoffs between healthcare teams by consolidating all critical communications into a centralized communication hub.

CAREpoint for State & Regions

With advanced reporting and recording, state and government healthcare teams have access to track key metrics and address bottlenecks in communication and patient care, allowing the standardization of care across regional and state teams.

Explore CAREpoint Features

Multiple incoming lines including phone and radio lines 1 of 10 Call History to instantly recall and replay recent phone and radio communications 2 of 10 Contact Directory for all internal and external teams in your area 3 of 10 Email and Fax communications to handle all forms of incoming communications and seamlessly forward important information 4 of 10 Mobile Operating Position to take CAREpoint on the go 5 of 10 Secure Storage of all data with the included D-Scribe X Intelligence Hub 6 of 10 Telehealth ready with seamless e-Bridge integrations 7 of 10 Call Acknowledge plays a prerecorded message to seamlessly handle multiple incoming calls 8 of 10 Audio controls makes the workstation configurable to your team needs 9 of 10 Transmit calls to internal teams as needed 10 of 10

CAREpoint for EMS

In a busy emergency department, the phone can constantly ring, causing calls to go missed and EMS to arrive blind, not knowing if the ED is ready for them. With CAREpoint, ED teams can acknowledge incoming calls with the touch of a button, ensuring that teams know they are prepared to receive a new patient. Download our flyer to see all the features and benefits of CAREpoint.

CAREpoint for Hospitals

Consolidation of all incoming EMS communications helps to improve treatment times, enhance patient care, and facilitate better team communications between hospital teams and EMS. An ED Workstation improves operational efficiency and more. Download our eBook to learn more.

CAREpoint for State & Regions

Eliminate back and forth communications and improve patient treatment times by standardizing how EMS and hospital teams communicate across a region. Enhanced communication means that emergency department teams “have all of their [patients] information and their EKG’s before they arrive and our teams are waiting with the equipment they need for that patient” Dallas Griggs, Executive Director West Tennessee of Heart & Vascular “.

To learn how Jackson-Madison County standardized their communications, download our case study.

Why Should You Choose CAREpoint?

Discover the Benefits of our Emergency Department Workstation

Enhanced User Interface

With an enhanced interface, users can configure light and dark modes, icons, buttons, audio, and visual alerts, and easily search CAREpoint for things like autodial #s, recent calls, alerts built onto the screen, etc.
CAREpoint utilizes a server-based system that works within your network, enhancing security and creating a seamless system.

The CAREpoint Go mobile position allows full access to the CAREpoint workstation from a mobile device, allowing for call handling on the go from anywhere in the hospital.

Nurses can seamlessly manage multiple calls from the workstation, complete the intake forms, and have all patient info instantly displayed on the ED dashboard for all staff to see and prepare for incoming patients.

CAREpoint’s remote monitor capability allows teams to access all data captured by the workstation to be easily reviewed from a web-based system for administrators to review recorded calls, see EKGs, and more.

D-Scribe X is an integral part of the GD Solution Suite and is included with the CAREpoint Workstation. It empowers healthcare teams with secure access to all pre-hospital and hospital communications data and allows teams to customize reports for easy review and quality assurance.

Our Latest Resources

Featured eBook:

Why You Need an Emergency Department Workstation

In this eBook, you will gain a complete understanding of the benefits of workstations for emergency departments. You will review the challenges that ED’s face in order to then understand the value that the right ED workstation can provide your teams. You’ll also walk away knowing exactly what features to look for when considering an ED Workstation and concrete steps for successful implementation.

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Join the Study

Participate in our study to help identify and bridge communication gaps in emergency healthcare.