Streamlined EMS Communication, Better Patient Outcomes

How many lives can you save with faster patient handoff times, improved communication and telehealth?

From first point of medical contact through handoff to the emergency department, EMS agencies provide care that can make all the difference in patient outcomes.

In the field, clear and thorough communication between EMS and other healthcare organizations is critical to relaying detailed patient information in a timely manner so that hospital teams can put the proper personnel in place for patient arrival. No matter the scenario, EMS and hospital teams function better when they have resources to work together to improve quality of care and reduce treatment times and risk.

Depend on GD’s CAREpoint Workstation and e-Bridge mobile telemedicine app

Rapid pre-hospital notifications and instant, secure data sharing and recording help EMS and emergency departments to communicate more effectively than ever before.

These solutions enable EMS and hospitals to share vitals and treatment information in advance, virtually place physicians at the scene via live video, and provide and access online medical control. EMS can automatically alert the ED and acute care teams of patient arrival time through geo-mapping, and reduce handoff times.

Creating a Seamless Model for Acute Care in EMS

In the EMS field, we have tended to treat each acute care scenario as its own specialized process. However, each process needs to be seamlessly integrated into the entire patient journey. GD solutions make that possible.

Related Innovations


Proven success


  • Reduces time to treatment, DTN, DTB times
  • Forms Pro saves time and money vs paper forms
  • Improved documentation and QI/QA for EMS agencies
  • Increases secure patient information sharing which decreases false lab activations and lessens patient handoff times



Reduced door-to-needle times by 20%


Reduced door-to-physician times by 29%


ED notified on EMS and patient status under 5 minutes from EMS arrival
Our Resources
The use of e-Bridge has allowed us to strengthen our partnership with area ambulance services by streamlining and enhancing prehospital communication, thereby benefiting patients and providers alike. For example, every minute counts when a patient presents with a stroke and receiving detailed patient information 'from the field' allows us to better prepare for such a patient's arrival at Mercy.
- Dale Lafayette (Trinity Mercy Medical Center, Springfield, MA)

See for Yourself!

Contact us to see how our solutions for EMS can help you
Recent News

Recent news, articles and information

This field is for validation purposes and should be left unchanged.