Readiness by Design:
A Playbook for Emergency Preparedness & Communication
Overview
Disasters are unpredictable. Your response doesn’t have to be. This playbook shows hospital teams how to see incoming EMS volume sooner, activate specialty teams before patients arrive, and turn every event into insight for the next one. It includes a Before, During, and After coordination checklist you can use right away.
What You'll Learn:
Where mass events typically break hospital communication, from late patient data to radio reports, phone tag, and repeated handoffs
How to centralize EMS calls, radio traffic, and pre-arrival notifications so your ED knows who’s coming, how many, and how severe
How to activate specialty teams from the field with live GPS ETAs, EKG transmission, and acknowledged alerts
How to use automatically recorded communication data for QA, compliance, after-action reviews, and showing ROI to leadership
A ready-to-use Before, During, and After checklist your team can put into practice right away
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