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mobile telemedicine configurable workflow EMS hospital
GD - Mobile Telemedicine Community Paramedicine - General DevicesGD - Mobile Telemedicine Community Paramedicine - General Devices
  • Innovations
    • GD CAREpoint™ Workstation
    • GD e-Bridge™ Healthcare
    • GD e-Bridge™ Public Safety
    • Prep-Check (electrode impedance meter)
      • EIM-105 Prep-Check
      • EIM-107 Prep-Check Plus
  • Solutions
    • GD Workflows
      • Stroke
      • STEMI
      • Trauma
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      • Interpreter
      • 12-Lead Management
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      • Forms – Actionable Data
      • EMS Tracking ETA
      • Remote EMS Answering
      • Telemedicine
      • Interoperability
      • GoBOX
    • Who benefits?
      • How do you benefit?
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DEMO
  • Innovations
    • GD CAREpoint™ Workstation
    • GD e-Bridge™ Healthcare
    • GD e-Bridge™ Public Safety
    • Prep-Check (electrode impedance meter)
      • EIM-105 Prep-Check
      • EIM-107 Prep-Check Plus
  • Solutions
    • GD Workflows
      • Stroke
      • STEMI
      • Trauma
      • Sepsis
      • Patient Transfers
      • Mental Health
      • Overdose
      • Prehospital Notifications
      • Acute Care Workflow
    • GD Features
      • Interpreter
      • 12-Lead Management
      • Video
      • Forms – Actionable Data
      • EMS Tracking ETA
      • Remote EMS Answering
      • Telemedicine
      • Interoperability
      • GoBOX
    • Who benefits?
      • How do you benefit?
        • ED Director
        • EMS Coordinator
        • Paramedic
        • EMS Medical Director
        • Quality and Process Improvement Manager
        • STEMI Coordinator
        • Cardiologist
        • Neurologist
        • Information Technology
        • CXO (Top Healthcare Administrator)
      • Hospital
      • EMS
      • Fire – EMS
      • EMS Scope of Practice Model
      • MIH/CP
      • ET3
      • FirstNet
      • Public Safety
  • About
    • About GD (General Devices)
    • Contact Us
    • Proactive Patient Care
    • Hospitals and EMS Grants
    • Partners
    • Careers
    • Blog GD Connect
  • Support
    • Tech / Customer Support
    • Product Support
    • Drivers / Software

Product Support

You are here:
  1. Home
  2. Support Center
  3. Product Support
  • CAREpoint
  • GD e-Bridge
  • Rosetta-DS (Legacy)
  • Rosetta-Lt
  • EIM-105 Prep-Check
  • EIM-107 Prep-Check

CAREpoint

  • Installation Procedures
  • CAREpoint Desktop Applications v10.02 Installation Procedure
  • CAREpoint Software Update v9.03 Procedure (For Windows NT-based CAREpoints)
  • CAREpoint Software Update v14.06 Procedure (For Windows XP-based CAREpoints)
  • CAREpoint Software Update v21.04 Procedure (For Windows 7-based CAREpoints)
  • Quick Guides
  • Quick Guide 0003 - Setting the Date and Time
  • Quick Guide 0004 - Changing the Alarm Volume and Schedule
  • Quick Guide 0005 - Setting a Resource to Alarm and Changing the Alarm Sound
  • Quick Guide 0006 - Changing Autodial Settings
  • Quick Guide 0007 - Cleaning the Fan Filter and Clearing the PM Message
  • Quick Guide 0008 - Rebooting the CAREpoint
  • Quick Guide 0009 - Shutting Down the CAREpoint
  • Quick Guide 0010 - Shutting Down and Restarting the CAREpoint User Interface
  • Quick Guide 0011 - Installing a Printer
  • Quick Guide 0012 - Adjusting the Transmit and Receive Levels
  • Quick Guide 0013 - Shutting Down and Restarting the Host Program
  • Quick Guide 0014 - Configuring the ECG Print/Send Option
  • Quick Guide 0015 - Temporary Removal of the D-Scribe CD
  • Quick Guide 0021 - Exporting Calls in D-Scribe
  • Quick Guide 0023 - Synchronizing Time to Another Workstation
  • Quick Guide 0024 - Setting a PIN Code for CAREpoint # Codes
  • Quick Guide 0031 - Overhead Page / Acknowledge Configuration
  • Quick Guide 0032 - Using D-Scribe Reports
  • Quick Guide Videos
  • Quick Guide Video 0004 - Changing the Alarm Volume and Schedule (Low Resolution)
  • Quick Guide Video 0004 - Changing the Alarm Volume and Schedule (High Resolution)
  • Quick Guide Video 0005 - Setting a Resource to Alarm and Changing the Alarm Sound (Low Resolution)
  • Quick Guide Video 0005 - Setting a Resource to Alarm and Changing the Alarm Sound (High Resolution)
  • Quick Guide Video 0007 - Cleaning the Fan Filter and Clearing the PM Message (Low Resolution)
  • Quick Guide Video 0007 - Cleaning the Fan Filter and Clearing the PM Message (High Resolution)
  • General Information
  • CAREpoint Specifications
  • CAREpoint Service and Warranty Information
  • CAREpoint UltraCARE Support Flyer
  • CAREpoint UltraCARE PULSE Notifications
  • Installation Information
  • Pre-Installation Requirements (Compliments Pre-Installation Checklist)
  • Network Frequently Asked Questions (Compliments Pre-Installation Checklist)
  • TCP/UDP Ports Used by CAREpoint (Compliments Network Frequently Asked Questions)
  • Pre-Installation Checklist
  • Installation Checklist
  • User Manuals
  • CAREpoint End User Training Guide (This is a subset of the CAREpoint User's Manual)
  • D-Scribe User's Manual
  • Application Notes
  • Anti-virus Settings and Exclusions
  • Applying the Power On/Off Label for Winsystems PC Modules
  • Changing Radio Card Settings (2/4-wire)
  • Changing the Registation Key for F-Protect Anti-Virus Software
  • Checking CAREpoint Automatic Updates Status
  • Clearing Software Registration Message
  • Configuring Windows Update Settings
  • Installing an Expansion Module
  • Sync Time to a Time Server
  • TCP/UDP Ports Used by CAREpoint
  • Uninstalling F-Protect Anti-virus Software
  • Service Bulletins
  • Service Bulletin 005 - Converting a TR Card From Radio to Phone
  • Service Bulletin 006 - Converting a TR Card From Phone to Radio
  • ervice Bulletin 007 - Swapping a PC Module and/or Power Supply (Advantech Motherboard)
  • Service Bulletin 007 - Swapping a PC Module and/or Power Supply (Winsystems Motherboard)
  • Service Bulletin 008 - Swapping a TR/OPIC Card
  • Service Bulletin 009 - Swapping the Touch Screen Monitor (EETI Driver)
  • Service Bulletin 009 - Swapping the Touch Screen Monitor (Gunze Driver)
  • Service Bulletin 017 - Installing an External CD-ROM Drive
  • Service Bulletin 018 - Installing CAREpoint Handset Bracket
  • Service Bulletin 019 - Installing a New PTT Switch
  • Service Bulletin 020 - Swapping a Handset
  • Service Bulletin 021 - Swapping an Expansion Module Power Supply
  • Service Bulletin 022 - Installing an External USB Ethernet Adapter
  • Service Bulletin 024 - Swapping a CD/DVD Rom Drive (Winsystems PC Modules Only)

GD e-Bridge

  • Quick Guides
  • Quick Guide 0001 - Applying GD e-bridge Auto Updates
  • Quick Guide 0003 - Installing and Using GD e-Bridge iOS App
  • Quick Guide 0004 - Installing and Using GD e-Bridge Android App
  • Quick Guide 0005 - Installing and Using GD e-Bridge Windows PC App
  • Application Notes
  • GD e-Bridge Program Requirements (PC Version)
  • GD e-Bridge Program Requirements (iOS Version)
  • GD e-Bridge Program Requirements (Android Version)
  • GD e-Bridge Security Features and FAQs
  • Sync Time to a Time Server

Rosetta-DS (Legacy)

  • Installation Procedures
  • Rosetta-DS Installation Procedure
  • Quick Guides
  • Quick Guide 0001 - Applying Rosetta-DS Auto Updates
  • Quick Guide 0002 - Philips MRx Configuration and Operation with Rosetta-DS via Serial Cable
  • Quick Guide 0003 - Philips MRx Configuration and Operation with Rosetta-DS via Bluetooth
  • Quick Guide 0004 - ZOLL E Series Configuration and Operation with Rosetta-DS via Serial Cable
  • Quick Guide 0005 - ZOLL E Series Configuration and Operation with Rosetta-DS via Bluetooth
  • Quick Guide 0006 - ZOLL M Series Configuration and Operation with Rosetta-DS via Serial Cable
  • Quick Guide 0007 - ZOLL M Series Configuration and Operation with Rosetta-DS via Bluetooth
  • Quick Guide 0008 - Physio LP-12/15 Configuration and Operation with Rosetta-DS
  • Quick Guide 0009 - Sending a 12-Lead from Rosetta-DS to Destinations
  • General Information
  • Rosetta-DS System Compatibility
  • Application Notes
  • Sync Time to a Time Server

Rosetta-Lt

  • Installation Procedures
  • Rosetta-Lt Firmware Update Installation Procedure
  • Quick Guides
  • Physio-Control LIFEPAK 12/15 Configuration and Operation
  • ZOLL E-Series Configuration and Operation
  • ZOLL M-Series Configuration and Operation
  • Philips MRx Configuration and Operation
  • User Program Settings Configuration
  • Rosetta-Lt Operation Quick Guide
  • Changing Configurations Settings Using EZ-Set
  • Quick Guide Videos
  • Physio-Control LIFEPAK 12 Configuration and Operation
  • ZOLL E-Series Configuration and Operation
  • ZOLL M-Series Configuration and Operation
  • Philips MRx Configuration and Operation
  • General Information
  • Rosetta-Lt System Compatibility
  • User Manuals
  • Rosetta-Lt User's Manual

EIM-105 Prep-Check

  • User Manuals
  • EIM-105 10Hz Prep-Check User's Manual
  • EIM-105 30Hz Prep-Check User's Manual
  • EIM-105 3M Prep-Check User's Manual
  • EIM-105 TI Special 5Hz Prep-Check User's Manual
  • EIM-106L Prep-Check User's Manual

EIM-107 Prep-Check

  • User Manuals
  • EIM-107 Prep-Check Plus User's Manual (All Models)

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