InnovationsGD CAREpoint™ WorkstationCAREpoint ROI – Even more benefits

CAREpoint ROI – Even more benefits


CAREpoint is greater than the sum of its parts!

ems-to-hospitalReduce door-to-treatment times for Stroke, STEMI, and Trauma
ems-to-hospitalSimplify and unify reception, distribution, and documentation of prehospital ECGs to the entire team
 ems-to-hospitalProvide advanced notifications to remote Cardio, Neuro, and Trauma teams
 ems-to-hospitalComplete documentation of all voice and data for QA and risk management
 A suite of data management tools for facilitating CQI and risk reductionems-to-hospital
 ems-to-hospitalIntegrate mobile telemedicine with secure multi-media messaging and live streaming video
ems-to-hospitalConsolidate ED communications equipment to simplify operation and frees up counter space
ems-to-hospitalImprove call handling, notification, preparation for improved EMS patient intake and faster care
ems-to-hospitalImprove workflow with enhanced data management and trending information from electronic forms
HIPAA secure, FDA Listed, and IT friendlyems-to-hospital

Managing pre-hospital patient care is hard.  Choosing CAREpoint is easy.

Process Improvement in the Emergency Department

ems-to-hospitalThe CAREpoint consolidates all the calls, patient information and EKGs in one easy to operate workstation, eliminating confusion about incoming call source and ambulances arriving unexpectedly. All the EMS patient information, including EKGs, is collected, documented and printed from one location rather than multiple points around the ER.

ems-to-hospitalWith features like Acknowledge and Instant Recall, multiple calls can be managed quickly and efficiently by minimal staff.  Overhead Paging provides instant notification of critical patient status without using other devices or staff. Remote Control allows all the CAREpoint functions to be done remotely by designated staff or managers without having to return to the CAREpoint for each step.

ems-to-hospitalThe CAREpoint provides for information management, distribution and documentation on campus in the ER and other departments.  Because the ER touches virtually every other department in the hospital, Process Improvement for the EMS patient has a cascading effect throughout the hospital. With the e-Bridge HIPAA compliant application, the information can also be sent off campus to any specialist that would provide medical direction.

ems-to-hospitalWith Trauma, STEMI and Stroke Assessment, the single most important factor in determining good patient outcomes is time to treatment. That’s precisely why the time intervals for these programs are monitored and regulated to acquire and maintain certification. Linking pre-hospital care providers to hospital physicians and specialists, allows earlier recognition, improved transport decision, and activation of interventional teams. Reduced time to treatment results in improved outcomes and reduces costs to the patient and the healthcare system overall.

Care Specific Benefits


For the STEMI patient, the CAREpoint will capture the EKG, the audio patient report and the patient data in a custom form. The CAREpoint, with e-Bridge, provides enhanced patient data, such as history, time of onset and current meds, so the cardiologist can make a more informed decision about the disposition of that patient. Once captured, all this information can be transmitted in a few seconds to the cardiologist prior to the patient’s arrival. This process minimizes the need for additional user input and eliminates the need for phone calls, pagers, and secondary notifications telecom staff.

The addition of an interface with in-house cardiology software also provides distribution of EKGs done internally in just a few seconds. This enhancement eliminates the need to notify the cardiologist, who may need to log in to a VPN and then search for the critical EKG.

Stroke assessment

The same process can be applied to the STROKE patient. If EMS has the e-Bridge application the medic could capture a video of the FAST assessment and transmit it, along with the patient report to the neurologist.

Trauma and/or Burns

As with STEMI and STROKE, the assessment and treatment of trauma patients could also be enhanced by capturing a video of the primary trauma survey or pictures of specific injuries or burns. These images can be sent to the trauma surgeon or burn specialist, rather than a descriptive narrative, for a more accurate depiction of the injury. The specialist can make a more informed decision about the disposition of those patients.

All the time intervals from receipt of the initial report through all the steps of distribution and reply are documented and available for Process Improvement and Quality Assurance program managers, further enhancing the CAREpoint’s return on investment.

HIPAA Compliance

Any ePHI CAREpoint interacts with is encrypted ensuring HIPAA compliance. The patient data entered in Forms Manager is HL7 compatible and exportable to other HL7 complaint records. This information is archived for medical/legal purposes.  This ensures better documentation of decisions previously made by first-responders and hospital staff. Providing this enhanced level of protection also adds to the return on investment.

While it is very difficult to measure the savings to the healthcare provider and the patient, everyone knows that in healthcare time is tissue, but also time is money, in staffing and more informed decisions which lead to improved outcomes. Improved outcomes lead to fewer return visits and re-admissions. The CAREpoint’s greatest return on investment is improving many processes that will reduce costs for the healthcare provider and the patient.

12-Cost Saving benefits with CAREpoint


1   Nursing Time

The CAREpoint workstation’s unique fully integrated, “systems approach” approach to managing EMS and emergency medicine-related activities in the ED will save your nurses time and save you money in many different ways.  Combine CAREpoint with Rosetta, e-Net messenger, e-Bridge, e-Tracker and the new members of GD (General Device) family of products now under development and you will begin to see the full spectrum of savings this will bring you:

  • Simplified, user-friendly icon-driven operation for reduced staff training.
  • One place & one screen for ALL ems-related activities – no “computer hopping”.
  • Faster & better communications with e-Bridge.
  • All EMS and emergency medicine functions are fully integrated for smoother, faster operation.

2   Reduced Equipment Duplication

Because the CAREpoint workstation’s unique design, it includes many functions that would otherwise have to be provided by separate pieces of equipment, each with initial and ongoing costs.  For example:

  • No separate logging recorder (up to $25,000).
  • Eliminate the need for separate 12-Lead receiving systems.
  • Eliminate multiple desktop radio controllers, monitors and printers.
  • Eliminate multiple service contracts with multiple vendors.
  • Saves valuable desk space.

3   Improved Revenues with Improved Pre-Arrival Notifications

Pre-arrival notifications are important to your nurses, the medics and your revenue for many reasons.  In addition to the obvious advantages of reduced bed availability waiting time and trauma preparedness, it also means that medics (and their supervisors) favor those EDs that quickly get out of the ED and back on the job.  CAREpoint accomplishes this by an easily heard and recognized call alert that nurses are more apt to answer.  This is supported by CAREpoint’s easy to use non-intimidating controls.  With CAREpoint you will see an immediate improvement in these important revenue-related areas:

  • Improved communications with EMS – calls to CAREpoint get answered!
  • Improved answering capability – With CAREpoint RC the RIGHT person is always able to answer those important calls.
  • Reduced EMS bed-availability waiting time for improved relationships with EMS.
  • Improved ED preparedness for trauma, STEMI, stroke, and disaster cases.
  • Improved awareness of patient condition for a reduction in trauma team false alarms (unnecessary trauma and STEMI team activation and improved response when called).

4   STEMI Savings

GD (General Device) family of products, CAREpoint and e-Bridge provide you with everything you need to get 12-lead reports where and when they are needed in the industry’s most cost-effective way.  Cross-brand compatibility and multiple communications capabilities allow you to get the most while spending the least.  Consider these important cost related CAREpoint workstation’s unique fully integrated, “systems approach”.

  • Improved 12-lead report delivery with Bridge.
  • Cross-brand compatibility eliminates the need for multiple 12-lead reporting systems.

5   Low Initial, Ongoing & Maintenance Costs

GD's “systems approach” approach to addressing the needs of EMS and emergency medicine means lower costs from every angle – purchasing, operations, ongoing and accommodating new tasks and technologies.  Here are only some of the ways:

  • With all its important cost-saving and operational features, CAREpoint cost not much more than 1 monitor/defib!
  • The ONLY ongoing cost for CAREpoint is for service and support – and this bumper-to-bumper program is less than 5% of the purchase price and, it is optional!

6   Improved Documentation Lets your “fine tune” you ED/EMS operations (QCI)

GD's “systems approach” and open architecture in ALL its products means built-in and comprehensive data capture (voice, data, messages, 12-lead reports, etc.) and that this data is available to you without any extra costs and available to you from any networked PC.  The result of this is that you have the key tools you need to evaluate EMS and emergency medicine activities and fine tune them for efficiency and effectiveness.

7   Reduced Equipment Downtime

Because ALL equipment will fail at some time, GD has taken key steps to minimize failures and costly disruptions to your operations.  With ongoing failure analysis, and service that has to be experienced to be believed, reduced downtime is yet another area that GD will save you money:

  • Designed-in reliability on ALL GD's products.
  • Built-in remotely controlled diagnostics and servicing capability help restore critical functions and minimize downtime.
  • Ultra-Care service and support direct from the home office in NJ assures prompt and knowledgeable attention to your questions and needs.
  • Modular design means that most problems are corrected by the next business day.
  • Less downtime means more patients & improved revenues.

8   Reduced Staff Training

A key feature of ALL GD's equipment is simplicity of use.  Because we understand that EMS and ED staff change and may not be available for equipment operation training, most of our products employ user-friendly, highly intuitive controls that significantly reduce or eliminate staff training time so your staff can take care of patients, not equipment.

  • User-friendly controls.
  • On-Line training aides.
  • Built-in training and teaching aides.

9   Avoidance of Obsolescence

Avoidance of obsolesce is a key design feature of ALL GD's products.  An example of this can be seen in the CAREpoint workstation’s modular design whereby key elements are improved and new features are added on an ongoing basis.  This is particularly important in this time of rapidly evolving communications, information management technologies and new and better ways of providing patient care.

  • Ongoing product development means continual upgrades and new features.
  • Modular design and “building block” products addresses changes in technology allowing hardware upgrades rather than equipment replacement.
  • History of long life cycle for products (We still have MANY 15+ year old CAREpoint consoles in service).

10  Configurable Systems to Fit Your Needs & Your Budget

Because GD recognizes that all EMS and ED systems are different, our equipment and systems are designed as “building blocks”, that can be arrange to fit virtually every need and budget.  And if your needs change, your system can be reconfigured, NOT REPLACED for less cost, less disruption to operations and less training.

  • GD addresses the needs of both large and small system.
  • System configurability means that you pay for only what you need.
  • Building block design approach means that our products are interoperable with one another to extend the capability of each.
  • Save money by reconfiguring rather than replacing when your needs change.

11  Product Support

In addition to the cost of equipment problems and failures, the nature of emergency medicine means that when you have a problem, you have to get it fixed FAST!!!!  We address this with a highly training service and support staff available 24/7 by phone with NO voice mail during normal business hours.  Whether you need help getting a problem fixed or just have a question, we will be there to work with you.

  • Highly affordable Ultra-Care support plan with highly trained and experienced service and support personnel.
  • 24/7 service and support coverage.
  • Next day parts replacement (in most cases).
  • NO VOICE MAIL – when you call GD, you get to speak with a person, not a machine!

12  Telemedicine Ready

Because EMS and emergency medicine is rapidly entering the age of telemedicine, every CAREpoint workstation has been designed from the ground up as a telemedicine platform.  Whether mobile or interfacility, if you already own a CAREpoint, you have most of what is needed to implement this important new technology and NO ONE has more experience in mobile telemedicine than GD, with 30 years of experience and operational systems already in place.

  • GD has a family of products to give you cost effective, proven solutions to get you going in telemedicine.
  • 30+ year experience in cost effective telemedicine – no one has more than GD!!

 It's Time For CAREpoint!


CAREpoint feature doc(s):  RC - IR

Sample of a customers goal with CAREpoint

ems-to-hospitalReduce door to drug/balloon times by providing enhanced information sufficient to allow the critical STEMI patients to bypass the ED and go directly to the Cath Lab. This will include notifications to the Cardiologists on call and all Cath Lab team members via e-Bridge.

ems-to-hospitalReduce door to drug times for STROKE patients by providing enhanced information sufficient to allow critical STROKE patients to bypass the ED and go directly to CAT Scan for diagnosis and appropriate treatment. This will include notifications to the Neurologists on call and the CAT Scan team members via e-Bridge.

ems-to-hospitalImprove reception, distribution and documentation of EKGs sent from the field by various means currently used by different EMS agencies. This will include the reception by the CAREpoint via email or fax from available systems, including Physio-Control Life Net. Reception may also include transmission via e-Bridge from ZOLL monitors or as an attachment to an e-Bridge message. Distribution will include the print capability in the ED and Cath Lab, and HIPAA compliant forwarding to appropriate medical staff via e-Bridge. All EKGs will be archived in the CAREpoint DScribe logging recorder.

ems-to-hospitalImprove the reception of EMS Electronic Patient Care Record. This will be accomplished using various means to include but not limited to email, fax, and interface with an onsite PC using an e-Bridge application to receive, print and forward uploaded ePCRs directly from the EMS crews. Methods may also include a quick link set up to directly download the ePCRs into the e-Bridge application on the CAREpoint for distribution to an ePCR archive.


For 30 years GD has been providing the EMS and emergency medicine community with innovative and cost-effective siltation to its communications, documentation, information management, and telemedicine needs.  With tightened budgets and increased demand for services, now more than ever, the many ways the GD family of products will save you money & control costs is of increasing importance.  With CAREpoint, e-Bridge, consider these important ways GD is your best choice for saving money,  controlling costs and increasing revenues.


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