Emergency Services Director

Improve the performance of your emergency services department

 

  • Ensure compliance among ED staff

 

  • Set up custom workflows to accelerate information flow and improve outcomes

 

  • Take your ED to a whole new level of capability, innovation, coordination and care delivery.

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GET TO KNOW ALL OF THE BENEFITS

  • Ensure ED care delivery model achieves high quality emergency care

  • Ensure compliance among ED staff

  • Perform quality assurance and lead improvement initiatives

  • Monitor patient experience and patient flow

  • Design and implement process improvement strategies

  • Help implement and enforce standards, protocols and guidelines for emergency service programs

  • Initiate and implement customer focused processes to ensure continuum of care

  • Ensure strategic allocation of resources

  • Develop and implement strategies for quality, cost-effective care

  • Ensure customers easy access and communication and develop strategies, partnerships, and plans to maintain and continuously improve levels of customer service

  • Receive automated reports on door-to-needle times and patient treatment outcomes; improve hospital-EMS communications and data flow

  • Recreate any past incident/case to assess compliance adherence; auto-wipe all field data to protect patient privacy and ensure HIPAA compliance

  • Easily and accurately assess quality assurance

  • Document, record, timestamp and analyze all pre-hospital and hospital communications

  • Set up custom workflows to accelerate information flow and improve outcomes

  • Custom workflows can be established, and staff adherence can be closely monitored, tracked and reported on

  • Quality of care metrics can be tracked and measured in order identify root causes of any gaps or lapses in care. Remedies can then be created and implemented in short order

  • Entire incidents can be recreated and replayed (including all audio, video, documentation, etc.) in order to identify best practices and areas for improvement

  • Geotracking and one-click team notifications ensure the emergency services department has advance notice of incoming patients, which helps with resource allocation and arrival preparation

  • Reduced false activations can save the department upwards of $5,000 each time

  • The entire medical team can communicate live through the mobile telemedicine app and share data, files, pictures, videos and more throughout the continuum of care. With overdose patients, for example, e-Bridge can be loaded onto their mobile device to help them manage their post-hospital treatment and communication with the hospital and any outside specialists

• Take your ED to a whole new level of capability, innovation, coordination and care delivery

• Improve patient care and reduce medical error

• Reduces false activations and mitigate medical liability

• Reduce costs and increase productivity

• You will increase overall profitability

• Run custom reports for quality assurance / improvement, medical-legal documentation

• Answer incoming EMS calls more promptly

• Document, record, timestamp and analyze all pre-hospital and hospital communications

Request a Demo

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