Southeast Health is a 420-bed community health system serving southeast Alabama, southwest Georgia and the Florida Panhandle. It is the region’s only Level II Trauma Center and a Certified Comprehensive Stroke Center. Its ED teams have used GD’s CAREpoint Workstation and e-Bridge Communication Platform since 2018 to prepare for incoming stroke and trauma patients.
In 2018, Southeast Health’s ED needed a better way to learn about incoming patients from EMS so teams could prepare before arrival. Those alerts also couldn’t disrupt care with constant loud noises and alarms. On top of that, the team needed to shave minutes off treatment times.
GD worked with Southeast Health to configure CAREpoint and e-Bridge for its stroke and trauma teams. Now teams get the details they need on incoming patients, efficiently.
“GD e-Bridge connects the dots for our Stroke Team and enhances internal communication between team members.” – Ramona Johnson, Stroke Program Coordinator
20% faster door-to-needle time (15 minutes)
29% faster door-to-physician time
Earned and maintained Comprehensive Stroke Center status
“This product facilitates improved communication with minimal input from staff. It is a great asset to our trauma program.” – Becky Burke, Trauma Coordinator
Download the full case study to see how Southeast Health’s ED alerts work without adding noise to the department, the four custom alerts its stroke and trauma teams rely on, and what information arrives with every EMS voice clip before the patient does.
Readiness by Design
A Hospital Playbook for Emergency Preparedness & Communication
Learn how to see incoming EMS sooner, activate specialty teams before the patient arrives, and turn every response into a stronger plan for the next one.
Includes a before, during and after checklist for coordinating your teams better during high volume events.
