Here at General Devices we’re always interested to learn how our customers are utilizing our systems and solutions. We thought we’d share how several of our newest installations of CAREpoint v2.0 are making good use of its newest features:
At Northeast Georgia Medical Center in Gainesville, GA, EMS communications staff are using GD’s e-Net Messenger on their CAREpoint workstations to notify and alert trauma, stroke, and STEMI team physicians via HIPAA secure messages to the application on their smartphones. In the case of a STEMI activation, they also attach a copy of the transmitted 12-Lead report. But what’s even more intriguing is that they are using the new CAREpoint Instant-Recall feature to attach clips of the paramedic’s voice report to the alert. This gives the physician the first-hand account of the emergency for which they are being called in. Indeed, the feature has proved so vital that according to Scott Masters, EMS Director, now if the call audio clip is not sent along with the alert, the physicians now reply back and request it!
In another CAREpoint first, St. Elizabeth’s Hospital in Belleville, IL is using the CAREpoint Remote-Control feature of their newly installed CAREpoint v2.0 (as announced in their HSHS Happenings newsletter ). CAREpoint-RC allows a nurse or physician to handle ambulance calls and operate the CAREpoint remotely in the ED via an iPad or iPhone. Kevin Scheibe, the hospital’s Emergency Services Coordinator, sums it up by saying, “CAREpoint-RC allows a nurse or physician to be readily available for important patient information at the touch of a finger.”
How are YOU using the CAREpoint or e-Net Messenger, or any of our systems in your operation? We’d like to know. And if you have photos you’d like to share, we’d love to see them!