Support CenterTech / Customer Support

Tech / Customer Support

Got Questions? We got you.

Customers Supportems-radios

For information, answers, help or to just chat, call us. A “live” member of Team GD will answer. No annoying menus or voice mail – we promise. (201) 313-7075 M-F 8am – 5pm ET.

Not quite ready to talk, or its late and you’re ready but we’re not? Simply leave a voice mail or use the Contact Us form (be sure to select the Reason for Inquiry). A team member will get back to you during business hours.


Technical Support

Can’t find what you need from the Product Support or Drivers / Software pages of Support Center?

Our Responsive technical support team provides live (yes live) telephone support free for issues covered by warranty or support plan from 8:00am – 5:00pm ET. Our hours don’t work for you? No worries. After hours tech support is available for urgent issues covered by our UltraCARE Gold warranty or support plans. Reach out from our Contact Us page.

Not covered by warranty or UltraCARE plan? Humm, surprising…
Anyway, we can set you up with some quick and easy steps! Contact Us to learn more. We won’t judge.


Contact Us Product Support Drivers / Software


Minimize your risk:  CALL NOW! 201.313.7075

-To learn more about support
-For a free system check-up
-To discuss best practices
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UltraCARE PULSE Notifications

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GD’s UltraCARE Support Plans are an extension of the same great support you’ve come to love during warranty, and there’s a cost-effective plan to best suit your needs.

CAREpoint handles critical operations.
Do you have the right support plan?