|Reduce door-to-treatment times for Stroke, STEMI, and Trauma|
|Simplify and unify reception, distribution, and documentation of prehospital ECGs to the entire team|
|Provide advanced notifications to remote Cardio, Neuro, and Trauma teams|
|Complete documentation of all voice and data for QA and risk management|
|Suite of data management tools for facilitating CQI and risk reduction|
|Integrate mobile telemedicine with secure multi-media messaging and live streaming video|
|Consolidate ED communications equipment to simplify operation and frees up counter space|
|Improve call handling, notification, preparation for improved EMS patient in take and faster care|
|Improve workflow with enhanced data management and trending information from electronic forms|
|HIPAA secure, FDA Listed, and IT friendly|
Process Improvement in the Emergency Department
The CAREpoint consolidates all the calls, patient information and EKGs in one easy to operate workstation, eliminating confusion about incoming call source and ambulances arriving unexpectedly. All the EMS patient information, including EKGs, is collected, documented and printed from one location rather than multiple points around the ER.
With features like Acknowledge and Instant Recall, multiple calls can be managed quickly and efficiently by minimal staff. Overhead Paging provides instant notification of critical patient status without using other devices or staff. Remote Control allows all the CAREpoint functions to be done remotely by designated staff or mangers without having to return to the CAREpoint for each step.
The CAREpoint provides for information management, distribution and documentation on campus in the ER and other departments. Because the ER touches virtually every other department in the hospital, Process Improvement for the EMS patient has a cascading effect throughout the hospital. With the e-Bridge HIPAA compliant application the information can also be sent off campus to any specialist that would provide medical direction.
With Trauma, STEMI and Stroke Assessment the single most important factor in determining good patient outcomes is time to treatment. That’s precisely why the time intervals for these programs are monitored and regulated to acquire and maintain certification. Linking pre-hospital care providers to hospital physicians and specialists, allows earlier recognition, improved transport decision and activation of interventional teams. Reduced time to treatment results in improved outcomes and reduces costs to the patient and the healthcare system overall.
For the STEMI patient the CAREpoint will capture the EKG, the audio patient report and the patient data in a custom form. The CAREpoint, with e-Bridge provides enhanced patient data, such as history, time of onset and current meds, so the cardiologist can make a more informed decision about the disposition of that patient. Once captured, all this information can be transmitted in a few seconds to the cardiologist prior to the patient’s arrival. This process minimizes the need for additional user input and eliminates the need for phone calls, pagers and secondary notifications telecom staff.
The addition of an interface with in-house cardiology software also provides distribution of EKGs done internally in just a few seconds. This enhancement eliminates the need to notify the cardiologist, who may need to log in to a VPN and then search for the critical EKG.
The same process can be applied to the STROKE patient. If EMS has the e-Bridge application the medic could capture a video of the FAST assessment and transmit it, along with the patient report to the neurologist.
As with STEMI and STROKE the assessment and treatment of trauma patients could also be enhanced by capturing a video of the primary trauma survey or pictures of specific injuries or burns. These images can be sent to the trauma surgeon or burn specialist, rather than a descriptive narrative, for a more accurate depiction of the injury. The specialist can make a more informed decision about the disposition of those patients.
All the time intervals from receipt of the initial report through all the steps of distribution and reply are documented and available for Process Improvement and Quality Assurance program managers, further enhancing the CAREpoint’s return on investment.
Any ePHI CAREpoint interacts with is encrypted ensuring HIPAA compliance. The patient data entered in Forms Manager is HL7 compatible and exportable to other HL7 complaint records. This information is archived for medical/legal purposes. This ensures better documentation of decisions previously made by first-responders and hospital staff. Providing this enhanced level of protection also adds to the return on investment.
While it is very difficult to measure the savings to the healthcare provider and the patient, everyone knows that in healthcare time is tissue, but also time is money, in staffing and more informed decisions which lead to improved outcomes. Improved outcomes lead to fewer return visits and re-admissions. The CAREpoint’s greatest return on investment is improving many processes that will reduce costs for the healthcare provider and the patient.
It's Time For CAREpoint!
Reduce door to drug/balloon times by providing enhanced information sufficient to allow the critical STEMI patients to bypass the ED and go directly to the Cath Lab. This will include notifications to the Cardiologists on call and all Cath Lab team members via e-Bridge.
Reduce door to drug times for STROKE patients by providing enhanced information sufficient to allow critical STROKE patients to bypass the ED and go directly to CAT Scan for diagnosis and appropriate treatment. This will include notifications to the Neurologists on call and the CAT Scan team members via e-Bridge.
Improve reception, distribution and documentation of EKGs sent from the field by various means currently used by different EMS agencies. This will include reception by the CAREpoint via email or fax from available systems, including Physio Control Life Net. Reception may also include transmission via e-Bridge from ZOLL monitors or as an attachment to an e-Bridge message. Distribution will include print capability in the ED and Cath Lab, and HIPAA compliant forwarding to appropriate medical staff via e-Bridge. All EKGs will be archived in the CAREpoint DScribe logging recorder.
Improve the reception of EMS Electronic Patient Care Record. This will be accomplished using various means to include but not limited to email, fax, and interface with an onsite PC using an e-Bridge application to receive, print and forward uploaded ePCRs directly from the EMS crews. Methods may also include a quick link set up to directly download the ePCRs into the e-Bridge application on the CAREpoint for distribution to an ePCR archive.